CUSTOMER REVIEWS TERMS & CONDITIONS
These Terms of Use (Terms) govern your conduct associated with any product reviews that you may submit either directly on our website (www.graceful.day) or through any other sales platform (for example, Amazon) or any other reviews service or by any other means. To the extent of any conflict between our Privacy and Cookies Policy and these Terms, these Terms shall control with respect to the Reviews Service.
By submitting any content to Graceful, you represent and warrant that:
you are the sole author and owner of the intellectual property rights thereto;
all "moral rights" that you may have in such content have been voluntarily waived by you;
all content that you post is accurate;
you are at least 18 years old;
use of the content you supply does not violate these Terms and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold Graceful Limited (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable legal fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.
For any content that you submit, you grant Graceful Limited a perpetual, irrevocable, royalty-free, transferable right and licence to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at Graceful’s sole discretion. Graceful reserves the right to change, condense or delete any content on its website that it deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms. Graceful does not guarantee that you will have any recourse through Graceful to edit or delete any content you have submitted.
Ratings and written comments are generally posted within two to four business days. However, Graceful reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Graceful, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Graceful, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review, you agree that Graceful and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
Ratings and reviews left on any of our products are the opinion of Graceful customers. Graceful does not endorse these views, nor should they be regarded as health claims or medical advice.
Last Updated 25 November 2025