referral PROGRAMME terms and conditions


Offer details valid from Friday, 24 January 2025.

Key Conditions to Redeem the Rewards

This is a summary of the key conditions to redeem Graceful Referral Programme rewards.

Referrer Rewards

  • The referrer is offering a 20% discount off for each friend who orders for the first time.

  • This offer can be used for 3 months from the date of acceptance by the referrer.

  • In order for the referral to qualify for the reward the referred friend must be a new customer to Graceful and over the age of 18 and the referred friend must meet the conditions of their reward.

  • There is no requirement for the referrer to be an existing Graceful customer.

  • In order to share this offer the referrer must be over the age of 18.

  • Rewards will be cumulative and so if multiple qualifying referrals are made to Graceful, multiple rewards will be delivered to the referrer, subject to a limit. A Referrer may not earn more than 5 within any 24 hour period or 25 within the last 12 months or 1500 GBP of reward value within the last 12 months. A Referrer should not expect their referred friends to be given rewards automatically if they are referring more frequently than 10 friends within any 24 hour period.

  • Rewards will be delivered to the referrer on the day of the referred friend's purchase provided the referred friend's purchase is not cancelled.

  • The Referrer will be notified by email once a referred friend has purchased and when the reward has been earned.

  • Rewards will be valid for 3 months from the date earned by the referrer.

  • Referral rewards cannot be combined with other discount codes in a single order.

  • Graceful reserves the right to refuse the issue of any reward to any Referred Friend or Referrer at any time.

  • Graceful reserves the right to vary any and all elements of this offer at any time without notice.

Referred Friend Rewards

  • The Referred friend is offered a 20% discount when they place their first order.

  • The reward is valid for 3 months from the point of issue to the referred friend.

  • In order to qualify for the reward the referred friend must be a new customer to Graceful and over the age of 18.

  • The referred friend must make an order with a minimum value of £40 not including any tax. shipping or other supplementary costs.

  • Any rewards will be revoked if a refund is requested on the order for which the reward was offered.

  • The Referred friend reward cannot be claimed by the same person making the referral.

  • Referred friend rewards cannot be combined with other discount codes in a single order.

  • There are limits in place on how many and how frequently referrals can be made by any single referrer. Rewards may not be given if those limits are exceeded.


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